To avoid paying for shelfware you have to do a few things:
- Conduct an internal software audit. Figure out how much software you have and are using.
- Look at your contract to see if you can reduce shelfware. Vendors are smarter than clients in most cases. You might just find a clause that says any return of software subjects you to repricing of the contract. There are a number of similar clauses like this.
- Determine future demand. Find out if you will use the software in the next 3 months. If you have a demand, then it doesn’t make sense to return.
- Consider price protection. Arranging for future discounted prices helps with reducing shelfware and paying maintenance on software not deployed. These clauses are a good way forward
I’m in the process of updating the Enterprise Software Licensee Bill of Rights. If you’ve got an idea or suggestion to share, please comment or send a private email to email@example.com. If I use it, I’ll send you the updated version. Look forward to hearing your thoughts!
(The personal contents in this blog do not reflect the opinions, ideas, thoughts, points of view, and any other potential attribution of my current, past, or future employers.)
Copyrighted 2008 by R Wang. All rights reserved